We understand how frustrating it can be when an item you are desperately wanting is out of stock. Please select the ‘Notify me when available’ button on the product page and add your email address to be alerted if the item comes back into stock.
We strive to bring our customers new products each week, so we cannot guarantee if or when our products will be restocked. When the decision is made to restock items, it will depend on popularity, current season trends, and customer feedback.
There are times when we receive returned items which are quality checked before they are put back to site, so signing up to be notified is the best way to find out if and when this happens.
When stock does become available, please note it will be sold on a first come, first serve basis, and we are unable to reserve stock.
If you require assistance finding similar items, or wish to receive a list of our stockists, please contact us here.
We apologise that the product is not as you had expected.
From time to time errors can be made with the photography on the site, which may result in images not being fully reflective of the garment you may have been sent. In these occasions please contact us here along with your order number and photos, and we will investigate this further.
Please Note: Due to the unique way we manufacture our fabrics and dyes, the colouration and print placement of some of our dresses can be marginally different between options within the same range and on the same style. Whilst our Buying and QC teams will always do their best to colour and print match each style, we cannot guarantee an exact match every time.
Should you discover you have received a completely incorrect item or your item is faulty, please contact us within 7 days with your order number, the incorrect / faulty item received, along with photo evidence and will get this rectified for you as soon as we can.